Signals21 Week 5 Recap: Forget the Vanity Metrics, Customer Lifetime Value is What Moves The Needle

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At Cheetah we’re committed to helping enterprise marketers keep their customers engaged, retained, and loyal in a world full of infinite choice. This week we sat down with leading brands to discuss how they have reimagined loyalty - going beyond point-win-prizes and using it to progressively profile customers and build long-lasting relationships. Week 5 is anchored in making sure every action, input, and communication your customer receives from you moves the needle. Lauren Bush....