Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

AI Agents Are Reshaping How Consumers Discover, Evaluate, and Buy

• Daily News
• Jun 12, 2026

The AI Whitespace: Addressing Challenges to Unlock Potential

• Research & Report
• Bounteous
• Nov 05, 2025

The Definitive Guide to AI in Loyalty Programs: Building Lasting Customer Relationships

• Research & Report
• Capillary Technologies
• Aug 13, 2025

Loyalty360 Reads: 5W Launches AI Visibility Index for Airlines and Hotels, CVS Health Expands AI-Powered Call Center Personalization, and Marriott Bonvoy, Outside Expand Adventure Travel Rewards

• Daily News
• Jun 02, 2026

Rewriting the Lifecycle Marketing Playbook with AI Decisioning

• Research & Report
• Hightouch
• Aug 01, 2025

Loyalty360 Reads: StubHub Launches World Cup Fan Experience, Hims & Hers Adds Eight New Health and Wellness Partners, and CVS Announces Expansion of Salesforce Partnership

• Daily News
• Jun 01, 2026

Loyalty360 Reads: DoorDash’s 2026 Restaurant Industry Trends Report Highlights AI’s Impact, Peter Piper Opens Nex-Gen Restaurant Concept, and Tijuana Flats Relaunches Franchise Program

• Daily News
• May 28, 2026

Loyalty360 Reads: Loyyal Launches AI-Powered Digital Gift Card Platform, Benji Raises $6.25M for Loyalty Expansion, and National Business Aviation Association Launches New Rewards Program

• Daily News
• May 26, 2026

Loyalty360 Reads: PetSmart Focuses on Summer Pet Travel Essentials, CITGO Expands Fuel Savings for New Loyalty Members, and Kwik Trip Enhances Loyalty With AI Personalization

• Daily News
• May 22, 2026

Infinite Personalization: AI Makes It Possible

• Research & Report
• The Lacek Group
• Sep 24, 2024

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